Implementing Cisco Unified Communications Manager, Part 1 v8.0


Introduction

Implementing Cisco Unified Communications Manager, Part 1 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call routing and signalling component for the Cisco Unified Communications solution.
You will perform post-installations tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence and Cisco Unified Mobility.

Summary
Duration Vendor Audience
5 Days Hands-on Labs training Cisco Network and System Engineers
Level Technology Category
Professional Unified Communication Collaboration / CCNP Voice
Delivery Method Training Credits / Vouchers
Instructor-led (Classroom) Cisco Learning credits accepted

Course Content

1. Course Introduction

  • Overview
  • Learner Skills and Knowledge
  • Course Goal and Objectives
  • Course Flow
  • Additional References

2. Introduction to Cisco Unified Communications Manager

  • Understanding Cisco Unified Communications Manager Architecture
  • Understanding Cisco Unified Communications Manager Deployment and Redundancy Options

3. Administering Cisco Unified Communications Manager

  • Managing Services and Initial Configuration of Cisco Unified Communications Manager
  • Managing User Accounts in Cisco Unified Communications Manager

4. Single-Site On-Net Calling

  • Understanding Endpoints in Cisco Unified Communications Manager
  • Implementing IP Phones

5. Single-Site Off-Net Calling

  • Implementing PSTN Gateways in Cisco Unified Communications Manager
  • Configuring Cisco Unified Communications Manager Call-Routing Components
  • Using Partitions and CSS’s to Implement Calling Privileges for On-Net Calls
  • Implementing Cisco Unified Communications Manager Digit Manipulation
  • Implementing Gateway Selection and PSTN Access Features
  • Implementing Call Coverage in Cisco Unified Communications Manager

6. Media Resources

  • Implementing Media Resources in Cisco Unified Communications Manager

7. Feature and ApplicationImplementation

  • Configuring Cisco IP Phone Services
  • Configuring Cisco Unified Communications Manager Native Presence
  • Configuring Cisco Unified Mobility

Prerequisites

The knowledge and skills that a learner must have before attending this course is as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LAN’s, WAN’s and IP switching and routing
  • Ability to configure and operate routers and switches and to enable VLAN’s and DHCP
  • Basic knowledge of digital interfaces, PSTN and VOIP
  • Fundamental knowledge of converged voice and data networks
  • Ability to configure Cisco IOS gateways with traditional and VOIP call legs

Cisco learning offerings that will enable you to meet the prescribed prerequisites:

  • Interconnecting Cisco Networking Devices, Part 1 (CI-ICND1)
  • Introducing Cisco Voice and Unified Communications Administrator (CI-ICOMM) v8.0
  • Implementing Cisco Voice Communications and QOS (CI-CVOICE) v8.0

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install and upgrade
  • Perform Cisco Unified Communications Manager initial configuration and user management
  • Configure Cisco Unified Communications Manager to support on-cluster calling
  • Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified communications Manager deployment
  • Implement Cisco Unified Communications Manager media resources
  • Implement Cisco Unified Communications Manager features and applications

Target Audience

This course is intended primarily for:

  • Network administrators, network engineers and System Engineers
  • Individuals preparing for the Cisco CCNP Voice certification

Associated Certifications & Exam

The Implementing Cisco Unified Communications Manager, Part 1 course is a component of the CCNP Voice certification which validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice curriculum focuses on Cisco Unified Communications Manager (formerly Unified Call Manager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches

The exam tests a candidate’s skills in installing and configuring a Cisco Unified Communications Manager solution in a single site and focuses primarily on Cisco Unified Communications Manager, the call routing and signalling component for the Cisco Unified Communications solution.