Implementing Cisco Unified Communications v8.5 Features


Implementing Cisco Unified Communications 8.5 Features course is designed to provide learners with necessary knowledge and skills to understand and implement the new features of Cisco Unified Communications applications version 8.5 and to plan, deploy and migrate to virtual infrastructure deployments.

Duration Vendor Audience
5 Days Hands-On training Cisco System Engineers
Level Technology Category
Advance Unified Communications Collaboration
Delivery Method Training Credits / Vouchers
Instructor-led (Classroom) Cisco Learning Credits Accepted

Course Content

1. Course Introduction

  • Overview
  • Learner Skills and Knowledge
  • Course Goal and Objectives
  • Course Flow
  • Additional References

2. Call-Processing Updates

  • Describing Cisco Unified Communications and Collaboration Strategy and Product Positioning
  • Describing the Cisco Unified Communications Manager Update
  • Introducing New Clients and Endpoint Enhancements
  • Introducing Cisco Session Management
  • Describing Cisco Unified Border Element Enhancements

3. Voice-Messaging Updates

  • Implementing New Features in Cisco Connection
  • Configuring Unified Messaging
  • Implementing Messaging Access and Calendar Integration

4. Cisco Unified Presence

  • Implementing New Features in Cisco Unified Presence
  • Configuring Cisco Unified Presence Compliance and Message Archiving
  • Implementing Cisco Unified Presence Calendaring and Federation

5. Cisco Unified Communications Virtualization

  • Deploying Virtualization Cisco Unified Communications Applications
  • Virtualization Cisco Unified Communications Manager
  • Migrating Cisco Unified Communications Manager from a Physical to a Virtual Server

6. Cisco Unified SRST and SRSV

  • Introducing Cisco Unified E-SRST and SRST Enhancements
  • Introducing Cisco-Unified SRSV Enhancements


The knowledge and skills that a learner must have before attending this course is as follows:

  • Working knowledge of converged voice and data networks
  • Working knowledge of Cisco IOS gateway
  • Working knowledge of Cisco Unified Communications Manager, Cisco Unified Presence and Cisco Unity Connection

Cisco learning offerings that will enable you to meet the prescribed prerequisites:

  • Introducing Cisco Voice and Unified Communications Administration
  • Implementing Cisco Unified Communications Manager, Part 1
  • Implementing Cisco Unified Communications Manager, Part 2
  • Integrating Cisco Unified Communications Applications


Course Objectives

Upon completing this course, the learner will be able to meet these objectives:

  • Describe the new features in Cisco Unified Communications Manager, Cisco Unified Communications Manager Session Management Edition and Cisco Unified Communications Manager Business Edition variants
  • Describe and configure the new Cisco Unity Connection function, architecture, deployment and redundancy options
  • Describe and configure the new Cisco Unified Presence features, message compliance, federations and calendaring
  • Plan and deploy Cisco Unified Communications applications in a virtual infrastructure and migrate existing physical servers to a VM
  • Describe the enhancements in Cisco Unified SRST and SRSV

Target Audience

This course is intended primarily for:

  • Networking Administrator, Network Engineers and System Engineers